Privacy Policy

1. Introduction

Fast Gig LLC ("FastGig," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform and services. This policy applies to all users of the FastGig website, applications, and related services.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password. If you subscribe to a paid plan, we collect payment information (processed securely through our payment provider — we do not store credit card numbers directly).

2.2 Content Data

We store the content you create and upload to the Service, including documents, projects, submissions, client information, portfolio content, calendar entries, and any other materials you provide.

2.3 Usage Data

We automatically collect information about how you use the Service, including features accessed, pages visited, writing session duration, word counts, and interaction patterns. This data helps us improve the Service and provide analytics features like writing streaks and productivity tracking.

2.4 AI Interaction Data

When you use AI-powered features (document editor suggestions, AI chat), we process your inputs to generate responses. AI interaction data is used solely to provide the AI features and is not used to train third-party AI models.

2.5 Job Board and Career Data

If you use the job board, we collect your skills, preferences, niche interests, and experience level to provide job matching. Submission tracking data includes the publications and platforms you submit to and the status of your submissions.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process your AI requests and generate suggestions
• Match you with relevant job opportunities
• Track your writing analytics, streaks, and achievements
• Process payments and manage your subscription
• Send you service-related communications
• Provide customer support
• Analyze usage patterns to improve the platform
• Protect against fraud and abuse

4. AI and Machine Learning

FastGig uses third-party AI models to power features like the document editor suggestions and chat assistant. When you use these features, your input is sent to our AI providers for processing. We do not use your personal content to train AI models. You can opt out of AI features at any time through your account settings. AI interactions are processed in real-time and are not stored by our AI providers beyond the duration needed to generate a response.

5. Data Sharing

We share your information only in the following circumstances:

• Service Providers: We use third-party services to host data (Supabase), process payments (Stripe), and provide AI features. These providers are bound by data processing agreements and only access your data as needed to provide their services.
• Portfolio Websites: If you create a public portfolio, the content you choose to display is publicly accessible.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties.

6. Data Retention

We retain your account information and content data for as long as your account is active. Usage data is retained for up to 24 months for analytics purposes. When you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it. You can export your data at any time through your account settings.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Portability: Request your data in a structured, machine-readable format.
• Opt-Out: Opt out of marketing communications or AI feature data processing.

To exercise these rights, please contact us at info@fastgig.ai.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Cookies

We use cookies and similar technologies to provide and improve the Service. For detailed information about our use of cookies, please see our Cookie Policy.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place, including standard contractual clauses, to protect your information during international transfers.

11. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us at info@fastgig.ai or through our contact page.